Bookings

How do I cancel a booking?

If for any reason you may need to cancel, simply give us a call to alter an appointment date or a cancellation. However, please give us at least 72 hours notice or there may be a €100 charge.

How long does a full detail take?

There is a no straight forward answer to this question. The principle reason being, we cannot determine an exact time without evaluating the condition of the paintwork before hand. This is a common question and we insist on not letting the client down so we therefore prefer to assess the car before hand. Although generally, a full exterior detail (excluding paint correction) will take at least 8 hours to complete. Careclean24 aim is to provide 100% customer satisfaction and a task as this should not be rushed.
 

How far will Careclean24 Travel?

Careclean24 are based in Böblingen/Germany, where we have our core client base.

Careclean24 have a large client base in Böblingen, Stuttgart, Tübingen, Leonberg, Tübingen, Reutlingen, Vaihingen.

Careclean24 also have regular clients in and the Middle south and are open to traveling across various continents to detail larger car collections.

Do you need to work in a garage or other shelter?

If we are out on call then we ideally would prefer to work in a suitable garage.

If this is not possible then please give us a call/email and we should be able to sort out an alternative venue which is local to yourself or transportation to our detailing workshop.

Our Studio is now open for in-house treatments. We will be able to perform all of our treatments in our brand new purpose built detailing studio. As well as our regular services we are also offering leather restoration, paintwork repairs, tyre replacement and wheel refurbishment.

We can also provide a fully covered vehicle transport service to and from our studio.

Please call/email us for more information.
 

How do I book my car in?

Just give us a call (0176 37094255) and we can arrange a suitable time that is convenient for you.

Alternatively, you can email us at info@careclean24.de or fill in our enquiry form here www.careclean24.de

Do we need to provide electricity and water?

Careclean24 are totally self sufficient. We carry our own supply of fresh filtered water as well as our own power supply.

If the detail takes over one day will this cost extra?

No, the original quoted price is the final price. It is more than likely that the only time it will take over one day is when the vehicle is of a substantial size and requires a full stage paint corrective process as well as the detail.


What payment methods do Careclean24 accept?

We accept cash, American Express, VISA, Vpay, Maestro, Mastercard. Dealerships/Corporate accounts are also available upon appraisal.

What hours do Careclean24 work?

We are available to start work at pretty much any time in the morning. We aim to work around at the client's convenience. There are no closing times at  as it is often important to work late into the evening, if necessary, to ensure impeccable results.

Is Careclean24 insured to work on vehicles?

Yes we are fully insured to work on your pride and joy as well as carrying fully comprehensive cover to drive/move your motor vehicle if required to do so.