FAQs

WHAT IS THE DIFFERENCE BETWEEN A DETAIL AND A VALET?
A detail is more a rejuvenation and protection of the vehicles paintwork. Detailing includes the restoration of the car as much as possible to factory condition, although EDP often restore vehicles to a level which is better than "showroom condition." The detailing of vehicles is far superior to valeting as a lot more care and attention is applied. A typical exterior detail by us takes approximately 8 hours of work time. The results are not only exceptional but are also far more durable. The vehicle will look "fresh" wash after wash. Moreover, it involves the client more, i.e. their desired paint finishes, in addition to their interior and leather finish requirements.
 
Careclean24 do not offer a valeting service, we have always solely been a Detailing company as our ethos has always been to work on a quality without compromise basis.





Can I bring my car to Careclean24 and have it treated?
Yes, the Careclean24 Studio is now open for in-house treatments




I HAVE SEEN VARIOUS OTHER DETAILERS ADVERTISING THEIR SERVICES, WHY CHOOSE ELITE?
We believes that when a client has bought a car, it is not just a car, you may be realising a dream. We approaches each and every vehicle with respect and one thing he never fails to do is to stun his clients with his work ethic, unrivalled results and professionalism. He is not only probably the highest qualified detailer in the country , but probably one of the most skilled. We has also attained great success in preparing Oldtimer.
 
Careclean24 have decided not to be part of any one franchise as this will contribute to a compromise in standards;Careclean24 would much rather prefer to set the benchmark for others to follow. We uses the best and often the most expensive products from around the world, as well as being the very first company in Germany to use Crystal Serum Professional.
 
The sheer volume of high end cars that Careclean24 detail is unrivalled by any other detailing company in Germany and this is evident by the examples shown in our portfolio.
 
Internet images rarely do our work justice, seeing is believing and our clients will vouch for this every time.
 
After your vehicle has been treated to a full detail by us, it would be safe to say that the monetary value of your vehicle will have appreciated more than enough to offset the original cost of the detail.Careclean24 have built up a solid reputation that is second to none and are now widely regarded by many sports/prestige car enthusiasts as the leading detailing company in Germany.



I HAVE ORDERED/BOUGHT A BRAND NEW VEHICLE, DOES IT STILL NEED DETAILING?
A new car rarely leaves the showroom with adequate protection as well as a high quality finish. In fact, a brand new car is not always as new as one would think; the vehicle is usually subject to various contaminants in the air during transportation and long storage times. After which, once the vehicle has arrived at the dealership, the vehicle is commonly subject to a quick wash with a dirty sponge and chamois which will in turn inflict more damage to the paintwork. This is not the perfect start for your pride and joy.
 
For this reason alone the “New Car Detail” has been introduced. It will provide the perfect foundations and the car will look better than "brand new" as well as being well protected.
 
The client will also be informed with which products to use and how to maintain the high level of finish that Careclean24 achieves.



CAN CARECLEAN24 DETAIL MY NEW CAR AT THE DEALERSHIP BEFORE COLLECTION?
Yes we can. This can easily be arranged, once you have booked us, we will happily prepare your vehicle at the dealership before collection day.
 
We are fully insured to work at any dealership.



HOW DO I KNOW IF I REQUIRE PAINT CORRECTION?
After evaluating the vehicle we can determine whether the car will require paint correction. A full account of what is required will be proposed and any queries can be answered before the detail takes place. Paint correction will be required on swirl marks, bird dropping stains, etc. Examples of this can be seen on the pictures to the right. Once completed, the results will be extremely noticeable and all reflections will be clear through the paintwork.
 
The image you see on the right are examples of motor vehicles which require paint correction. Under high intensity light or direct sunlight you will notice how scratched the paintwork really is.






Are the pictures on your website all real vehicles which you have worked upon?
Yes, unlike many of our competitors, every single image on our website including the pictures in the header on the main home page are vehicles which we has worked upon. In fact, the images on the header are random images from our portfolio section. We have not used/bought any artist/marketing type illustrations to help enhance our website. What you see is 100% genuine.



How long will the protection last?
The protection system will last a considerable amount of time. There is no concrete answer to how long exactly as there are various factors that will influence the longevity of the protection. Below is a list of just a few factors:
 
• How frequently the vehicle is used
• How frequently the vehicle is washed
• What products are used when washing
• Where the vehicle is parked/stored
• The climate also is a factor, whether the vehicle is subjected to wind/rain/snow/salty roads etc
 


Can you prepare my vehicle for a concours/show and shine event?
Careclean24 will be delighted to prepare a car for such competitions. However, we will have to evaluate the vehicle to determine a price.Careclean24 have had great success in preparing various show winning vehicles.